Taking the hassle out of insurance repairs
If you’ve had an incident in your vehicle and need a repair, we’re here to help. As soon as you have lodged a claim with your insurer and have been issued with a claim number, we can handle the rest of the process for you.
That means we will deal directly with your insurer and liaise with them to finalise repair work, payments and any other administrative details that are required.
We will communicate with you throughout the process, working as a liaison and facilitator between you and the insurance company. You’ll be kept up to date at all stages of the process until you drive away in your repaired vehicle.
NOT AT FAULT?
Did you know you are entitled to a replacement car to use while yours is off the road, at no cost to you? Give us a call to find out more about these hassle free accident replacement vehicles.
TRUSTED REPAIRER
We are a recommended repairer for most insurers and work daily with all major insurance companies. Talk to us about your insurance claim today.
did you know you can CHOOSE YOUR OWN REPAIRER?
HOW THE INSURANCE PROCESS WORKS
STEP 1.
CONTACT YOUR INSURANCE COMPANY AND MAKE A CLAIM
STEP 2.
Drive in for A vehicle assessment
STEP 3.
SCRATCH BUSTERS SUBMITS QUOTE TO INSURANCE company
STEP 4.
repairs authorised by insurance company
STEP 5.
scratch busters orderS parts, bookS repairs and courtesy car
STEP 6.
scratch busters completes the repairs
STEP 7
collect your repaired vehicle. Excess payment due
GOT A QUESTION?
TALK TO OUR TEAM TODAY
car good as new!
Service was perfect from the second I walked. Dropped off my car and was given a great courtesy car for time it sort to fix up. Only took 3 days and the car looks as good as new!! Awesome work!! Totally recommended
– Scott Lewis –
