Taking the hassle out of insurance repairs

 

If you’ve had an incident in your vehicle and need a repair, we’re here to help. As soon as you have lodged a claim with your insurer and have been issued with a claim number, we can handle the rest of the process for you.

That means we will deal directly with your insurer and liaise with them to finalise repair work, payments and any other administrative details that are required.

We will communicate with you throughout the process, working as a liaison and facilitator between you and the insurance company. You’ll be kept up to date at all stages of the process until you drive away in your repaired vehicle.


NOT AT FAULT?

Did you know you are entitled to a replacement car to use while yours is off the road, at no cost to you? Give us a call to find out more about these hassle free accident replacement vehicles.


TRUSTED REPAIRER

We are a recommended repairer for most insurers and work daily with all major insurance companies. Talk to us about your insurance claim today.

 
 
Vehicle Repair, obligation free assessment and estimate

did you know you can CHOOSE YOUR OWN REPAIRER?

We repair vehicles for all major insurance companies, so why not choose Scratch Busters when submitting your claim. If you have any questions or require any assistance, please call our office and we’ll be happy to help.
 
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HOW THE INSURANCE PROCESS WORKS


 
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STEP 1.

CONTACT YOUR INSURANCE COMPANY AND MAKE A CLAIM

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STEP 2.

Drive in for A vehicle assessment

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STEP 3.

SCRATCH BUSTERS SUBMITS QUOTE TO INSURANCE company

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STEP 4.

repairs authorised by insurance company

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STEP 5.

scratch busters orderS parts, bookS repairs and courtesy car

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STEP 6.

scratch busters completes the repairs

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STEP 7

collect your repaired vehicle. Excess payment due

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GOT A QUESTION?

TALK TO OUR TEAM TODAY

 
 
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car good as new!

Service was perfect from the second I walked. Dropped off my car and was given a great courtesy car for time it sort to fix up. Only took 3 days and the car looks as good as new!! Awesome work!! Totally recommended
– Scott Lewis –
 
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